2. About your data
2.1 Data we process
The personal data we would like to collect/process in Your regard is the following:
|Type of data||Source||What it is used for||Our legal basis||Retention period|
|Information contained in any enquiry you submit to us regarding our products and/or services, including the communication content and metadata associated with the communication.||We use this data to respond to a query you have made to us and for the purpose of improving our products, service and the information on the website.||Once you have made an enquiry, we have a duty to respond and thus it is our legitimate interest to keep this data in order to provide you with an adequate reply and to respond at a later date should we will keep this data until you ask us to delete it. you enquire further. we will not keep this data if you ask us to delete it by clicking here. we may, however, keep enquiry data in an anonymized form for the purpose of improving our products, service and the information on the website.||We will keep this data until you ask us to delete it. an anonymised version of the data may be kept indefinitely.|
|Facebook connect is a single sign-on application that allows you to sign-in on our website through your facebook account login credentials, thus making it easier for you to sign in without having to remember the site-specific password. this also makes it easier to update your facebook wall and news feed with items that we post on our website.||Facebook connect is used to be able to log you into our site with your facebook login credentials and your facebook user profile. when you choose to access our website through facebook connect, you are allowing our website to retrieve some of the information that you have provided to facebook. this includes your full name, user id and username (the one in the profile url facebook.com/), your gender, your locale, currency and time zone, your profile picture, cover photo, profile url, the last update date of the profile, a list of the users subscribed to your profile (the list of facebook users who can see your public posts) and the ones whose profiles you are subscribed to, as well as a list of your friends, and your full public profile.
Facebook connect allows you to post any of our website features, updates and pages with ease on your facebook profile. it also allows our website to show you who among your friends have accessed the website through facebook connect if their app visibility settings are set to “public”, “friends” or “friends except acquaintances” and to show your friends that you have accessed the website if your facebook privacy settings (for which you are responsible through your facebook account) are set to “public”, “friends” or “friends except acquaintances”. this can be hidden if your facebook app visibility privacy settings are set to “only me”.
You can check this at any time by signing into your facebook account, going onto the settings menu from the heading bar, clicking on settings, choosing apps and websites from the left-hand-side menu and then clicking on the view and edit feature on our website.
|Our legal basis for using this script within our website is your explicit consent. by signing in using your facebook profile, you are automatically consenting to the provision of the information described above, some of which might not be made available on the basis of your individual facebook account’s privacy settings. this list of information may be changed at any time by facebook, and we will endeavour to change the description above in line with changes made by facebook itself.||Facebook’s retention period for the data collected is: 6 months.|
|Data about your use of the website (your ip address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency and pattern of your use). the full list of scripts which collect this data can be found here.
Some of this information may be transferred to 3rd parties. for more information, please click here.
|To analyse the use of the website and to personalise and optimize the content that you see on the basis of your profile.
To offer, market and selling pro other relevant products and/or services to you (note that if you don’t opt in, the number of adverts you will see on the website will remain the same, but they may be less relevant to you if we haven’t built a profile for you).
|Your consent (note that we will not track your activity on the website until you have given us your permission by clicking here here). the same link can be used to withdraw permission at any time. we may, however, keep enquiry data in an anonymized form for the purpose of improving our products, service and the information on the website.||We will keep this data until you ask us to delete it. an anonymized version of the data may be kept indefinitely.|
|Google analytics is a set of tools that collects and uses information for statistical research and for online advertising tracking and optimisation purposes.||We use google analytics to be able to optimise our website designs, gain insight on popular features, identify usage trends, track the delivery of our promotional content and, more generally, to know our market better in terms of geographical distribution, demography and usage patterns.||Our legal basis for using this script within our website is a legitimate business interest. without using google analytics, we would not be able to constantly update the website to ensure that we are providing you with the best services that we can provide you with relative to the competition. all the data that is provided to us by this script is either anonymous or pseudonymous and therefore serves a function strictly in relation to research that we conduct to be able to continuously improve our services.|
|Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.||We use this data to be able to send you the relevant notifications and/or newsletters as requested by you.||Your consent (note that we will not send you any notifications and/or newsletters unless you have subscribed here). you may also unsubscribe at any time by clicking here.||We will keep this data until you unsubscribe.|
Accepting this Privacy Notice only means that You have read and understood what this notice is saying. You are NOT giving us permission to process your personal data by ticking this box.
2.2 Cookies, scripts and applets
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by Our web server to Your web browser and is stored by Your browser for future use. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies usually do not hold any information that could personally identify You, but personal information that we store about You may be linked to the information stored in and obtained from cookies. We will NOT place any cookies on Your device unless You give us permission to do so through this link or through the accept all processing button below. On the same permissions page, You may also change Your preferences at any time.
A script is a set of code loaded within Our website’s HTML code as served to Your browser which specifies how Our website behaves in response to certain behavioural patterns or click requests sent by You while using Our website. Your browser temporarily downloads and processes scripts in order for the intended functionality to be made available. Scripts that need to request additional information in response to user-generated events (like clicks, mouse-overs, etc.) may generate additional requests to Our server. This does away with the need for users of Our website to have to go through a number of complicated steps to achieve an outcome while browsing a website or working on their machines. Scripts are similar in nature and in function to cookies but do not leave text files behind in Your web browser folder like cookies do.
An applet is a small application that runs within the environment of another application. Our applets are cross-platform in that they can run on Windows, Mac, and Linux systems seamlessly. They are intended to run interactive features that are not possible with basic HTML.
Please note that blocking all cookies, scripts and applets, or even some of them, will have a negative impact on the usability and possibly the rendering of many websites, including Ours. If You block cookies, scripts and applets You will not be able to use all the features on the Website and might not be able to view it correctly or in the way it was originally intended to be displayed.
To identify You when You visit the Website and as You navigate the Website. We use for this purpose:
|General||PHPSESSID , ciesta_script_warning|
To store information about Your preferences and to personalise the Website for You. We use for this purpose:
To display advertisements that will be relevant to You. We use for this purpose:
|General||PHPSESSID , ciesta_script_warning|
To help us to analyse the use and performance of the Website and services. We use for this purpose:
|Adform Audience Base|
3 About your rights
3.1 At any point in time during Our processing of Your data, You have the following rights. All requests in this regard may be made here. We will also forward Your request to the relevant 3rd Parties mentioned in Paragraph 2 above as required.
- Right of access – you can request a copy of the information that We hold about You.
- Right of rectification – you can ask Us to correct data that We hold about You if it’s inaccurate or incomplete.
- Right to be forgotten – in some situations, You may ask Us to delete all the data We hold about You.
- Right to restriction of processing – in some situations, You may ask Us to restrict the processing of Your data.
- Right of portability – you may ask Us to transfer the data We hold about You to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
- Right to complaint about how your Personal Data is being processed by Us (or third parties), or about how Your complaint has been handled – you can lodge a complaint directly with the Office of the Information and Data Protection Commissioner (https://idpc.org.mt/) and with Our Data Protection Officer.
The version of this Privacy & Cookies Policy is currently Version 1.2 and was last updated on 15 May 2018. It is valid and applies to You until a new version uploaded on the Website and is accepted by You.